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Contact support

Contact FFOne Perps support and include the details needed to resolve your question.

Contact the FFOne Perps support team for help with your account. Include your account ID so the team can help faster.


Where to reach us

Open the chat bubble in the bottom-right corner of this help center and choose Send us a message. Follow the prompts to get help or speak with our support team.


Include these details

  • Your account ID.

  • A clear description of the issue.

  • The time of the trade or request, including your time zone.

  • A screenshot if something looks incorrect.

  • Your receipt for a payment or refund question.


For payout questions

Check your dashboard’s payout history first, then include the request details when contacting support.

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