An account closes when it reaches a hard risk limit. A closed account cannot be reopened or reset.
What closes an account
Account | Closure trigger |
Perps Instant | Account equity touches the static drawdown floor. |
Perps Evaluation | Account equity touches the maximum-loss floor or reaches the daily loss limit. |
Any account | A serious or repeated prohibited trading practice. |
What happens next
Open trades close at market when a risk limit is reached.
If a payout was already processed and the full requested amount deducted before the account closed due to a daily loss or maximum loss breach, it will still be paid.
If the account closes due to a daily loss or maximum loss breach before processing and deduction, the pending payout will not be processed or paid. Payouts remain subject to the prohibited trading practices policy.
There are no resets. To continue trading after closure, you need a new account.